At Mellopads, we strive to provide fast and reliable shipping for our customers. We want to ensure your orders are processed and delivered in a timely manner, so you can enjoy your purchases as soon as possible. Please read through our shipping policy to understand the details about our delivery process, fees, and timelines.
We are pleased to offer shipping within Lagos and Ogun State only. At this time, we do not ship to other locations, but we are continuously working to expand our delivery network to serve you better.
Once you place an order, our team begins processing it promptly. Please allow 1-2 business days for your order to be processed after payment confirmation. Our processing time includes verifying your payment and preparing your order for shipment.
The delivery time will vary based on your location. Below are the estimated delivery timelines for different regions:
Lagos: Orders will typically be delivered within 1-3 business days.
Ogun State: Orders will typically be delivered within 2-5 business days.
Please note that delivery times may vary depending on factors such as order volume, location, and external circumstances (e.g., weather, public holidays, etc.). We do our best to ensure your order arrives within the stated time frame.
Shipping fees are calculated based on your delivery location. The exact shipping cost will be displayed at checkout before you complete your purchase. We aim to keep shipping fees as affordable as possible while ensuring reliable service.
Once your order has been shipped, you will receive a tracking number via email or SMS (depending on the contact information you provided). This will allow you to track your order in real-time and stay updated on its delivery status.
While we do everything we can to ensure smooth delivery, sometimes issues may arise. If your order does not arrive within the expected time frame, or if there are any other delivery concerns, please contact us immediately at [csr@mellopads.com]. We will work with you to resolve any issues as quickly as possible.
If you have any questions regarding our shipping policy or if you need any assistance with tracking or delivery concerns, please feel free to reach out to our customer service team at [csr@mellopads.com]. Our team is always happy to assist and ensure your shopping experience is as convenient and pleasant as possible.
Thank you for choosing Mellopads for your shopping needs!
Our holistic vision is to cater to women’s reproductive healthcare, ensuring every woman deserves a comfortable and pain-free period experience.
